... If we're the best software development house on Earth, what in earth does it mean that we can't ramp up to write great software to protect our own OS ... Our focus is wildly mismatched with customer needs. ... And in reality, the esoteric features we pile on beyond XP and Office 97 are simply an echo-chamber of geeks' delight. ... [via Mini-Microsoft]
Go read to fill in the dots. Some good points. There was prediction in 1995/96 that the Internet and Netscape was the end of Microsoft; they'd be dead within a year. I thought it was a completely daft analysis, in part due to the agility of Gates. It is beginning to feel that MS is rusting this time round - somehow one is not quite so sure that they will wake up.